Returns & Refunds

---

Incorrect Items Received 

Care is taken when processing your order for shipment. As much as we try our best, unfortunately mistakes can happen.

If you find there has been an error in the order, please email hello@doulabrightbeginnings.com for further assistance.

Returns

Products must be returned within 14 days of receiving your item, in its original condition, unused with proof of purchase or receipt. 

Refunds

We do not provide refunds if you change your mind, make a wrong selection, or receive an unwanted gift. Refunds will only be issued for returned Products that are faulty or damaged. The refund amount will exclude any shipping charges unless the return is due to our error. You may choose to receive a refund, exchange or credit. 

Please contact hello@doulabrightbeginnings.com for all return and refund enquiries with order number and details.